Returns, Refunds, and Exchanges
Request a cancellation within 24 hours of purchase.
Returns and Exchanges
All buyers must notify me of their wish to return the items within 24 hrs of receiving your package. Delivery confirmation will show me when you received the package. This is non-negotiable to prevent people wearing an item I made for one night and then returning it for a refund. These items are hand-made and take time, they are not factory produced. Customer is paying for return shipping. All returns must be in original packaging, and not worn.
Please be advised the products customized in any way are NOT subject to refund.
If you want to return a VP product, please follow the simple procedure:
1. Please contact me for my shipping address.
2. Put the item into well packed envelope with some filler inside, so that the product will not be damaged. The buyer will be responsible for any loss or damage to the returned item. Kindly obtain a tracking number.
3. E-mail me tracking number. I will make a refund upon package arrival.